We upgraded from Odoo 14.0 to Odoo 16.0.
The payment follow-up reminders in 14.0 are sent to the 'invoice address' if available and as a fallback to the 'company address'.
In 16.0, a new type has been introduced: 'follow-up address'. However, if the 'follow-up address' is missing, the fallback is now 'company address'.
As we have 5000+ customers, this is a serious issue as in 95% of the cases, the 'invoice address' is different from the 'contact address'.
Is there a way to change the fallback to 'invoice address' (and then to 'company address')?
Module?
Or already have an idea of what such a module could look like?
Odoo is the world's easiest all-in-one management software.
It includes hundreds of business apps:
- CRM
- e-Commerce
- Boekhouding
- Voorraad
- PoS
- Project
- MRP
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