How to disable auto email of "Subscription Product Invoice" Journal to the partner ?

Question

Automatically email is triggering to partner while creating invoice from Subscription module. How can we disable the same ?
Only mail has to go when clicking on "Send & Print" button ( default email template : Subscription Invoice: Send by Email)

Support Team · Answer

In subscription Template , it is set as "Draft" mode. The real issue, when changing from draft mode to Invoice , backend Journal Entry email is going to partner. Mail has to go only for Invoice while clicking on " SEND & PRINT" button. Clients are getting 2 mails, one auto mail of the Journal entry & 2nd invoice, while " SEND & PRINT" button.

Waleed Mohsen (CorTex IT Solutions) · Answer

In subscription templates, In Create invoice field it seems you select send or Send & try to charge . This two selection will create the invoice and post it and send it to the customer
Change it to draft so the invoice will be created as draft and no email will be sent to the customer

Gerelateerde posts	Antwoorden	Weergaven
How to disable automatic outgoing mailing in odoo15 ? Can any one help me disable automatic_email email_template outgoingmailserver Automation	1 aug. 24	3459
Best Way To Journal Employee Capital Investment journal_entry	2 jul. 25	1622
How do I transfer my subscription from the old database to the new one? Opgelost subscription	1 jun. 25	847
Subscription scam Opgelost subscription	1 apr. 25	2269
This combination does not exist. subscription	2 feb. 25	4831

Deze vraag is gerapporteerd

Geniet je van het gesprek? Blijf niet alleen lezen, doe ook mee!