Hello -
Today we updated our Odoo Community Edition (using method APT-GET) from 16.0.20221029 to 16.0.20230222. After the update, we receive the following error upon logging in. Uninstalling our custom modules did not resolve the issue. Could anyone who performed a similar update provide some insight into this issue?
UncaughtPromiseError > TypeError
Uncaught Promise > this.env.services.bus_service.start is not a function
TypeError: this.env.services.bus_service.start is not a function
at model.start (https://example.com/web/assets/481-bd97ad6/web.assets_backend.min.js:11804:852)
at model.start (https://example.com/web/assets/481-bd97ad6/web.assets_backend.min.js:11773:55)
at async ModelManager.start (https://example.com/web/assets/481-bd97ad6/web.assets_backend.min.js:10313:151)
Additionally, after clicking OK on the error page, we receive a different error when switching between modules on the site:
UncaughtPromiseError > OwlError
Uncaught Promise > An error occured in the owl lifecycle (see this Error's "cause" property)
OwlError: An error occured in the owl lifecycle (see this Error's "cause" property)
at handleError (https://example.com/web/assets/368-db0267e/web.assets_common.min.js:1105:101)
at owl.App.handleError (https://example.com/web/assets/368-db0267e/web.assets_common.min.js:1932:29)
at ComponentNode.initiateRender (https://example.com/web/assets/368-db0267e/web.assets_common.min.js:1413:19)
Caused by: Error: a rpc promise should always have a reject function
at Class._rpc (https://example.com/web/assets/368-db0267e/web.assets_common.min.js:5784:62)
at Class._rpc (https://example.com/web/assets/483-344403c/web.assets_backend.min.js:7767:13)
at prototype. [as _rpc] (https://example.com/web/assets/368-db0267e/web.assets_common.min.js:5588:488)
at Class._rpc (https://example.com/web/assets/483-344403c/web.assets_backend.min.js:8082:183)
at prototype. [as _rpc] (https://example.com/web/assets/368-db0267e/web.assets_common.min.js:5588:488)
at Class._performOnChange (https://example.com/web/assets/483-344403c/web.assets_backend.min.js:8042:159)
at Class._makeDefaultRecord (https://example.com/web/assets/483-344403c/web.assets_backend.min.js:8037:258)
at async Class.load (https://example.com/web/assets/483-344403c/web.assets_backend.min.js:7762:244)
at async Record.load (https://example.com/web/assets/483-344403c/web.assets_backend.min.js:2300:77)
Did you try upgrading the base/web module ?
Hi Niyas -
How do I upgrade the base/web module?
Okay, I see where both the web and base modules are. I will try the upgrade. Thank you.
I upgraded web and base modules, then attempted the Odoo update again. We're still getting the same error (the first one above) when initially signing in. We get the second error when selecting Settings from the top-left menu.