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Error in Payment Followup

accounting contacts odoo16features

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1957 Weergaven

mike chen

I already made a sale and confirmed the Invoice. But when I go to Contact -> my customer -> Payment Follow-up tab and click the PRINT OVERDUE PAYMENTS button, it says:

The partner does not have any accounting entries to print in the overdue report for the current company.

What makes this error actually? Because there is a journal entry that was made for this sale.

I'm using Odoo 16 CE

Niyas Raphy (Walnut Software Solutions)

Hi,

It seems you are talking about the feature coming from some third party apps. Anyway just ensure the due date set in the invoice is less than today's date.

Thanks

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