"Emails" tab is missing in Project's settings

Question

Email Alias and other related settings can't be set because the "Emails" tab is missing is project settings. We have two databases and in the sandbox db the above mentioned tab is visible, in the production db is not visible. Of course, the two dbs are not exactly the same, not even the installed apps. Any help is welcome. We are using Odoo v.9

Istvan Csiszer · Accepted Answer

Finally, we I've found the solution: https://www.odoo.com/documentation/user/9.0/project/advanced/claim_issue.html
"If you cannot see the email address on your project, go to the menu Settings ‣ General Settings and configure your alias domain. Hit Apply and go back to your Projects dashboard where you will now see the email address under the name of your project."

Malte Helmhold · Answer

I have the 100% working answer for you, as I also searched for 20 minutes:
If you have not set an email alias in the sales module, you do not have the email tab under projects -> create.
So go first to*: Sales -> Settings and and configure your domain under Leads Email Alia*s,
after doing that you immediately have the email tab and you can add aliases!!!
all the best,
Malte Helmhold

Daniel Jowett · Answer

I had this problem too, but found it was solved after:
a) installing CRM (Sales) module
b) Editing my admin user and setting "Administration" to "Settings" (I had previously changed it, but wasn't obvious which option was the highest setting IMO)

Gerelateerde posts	Antwoorden	Weergaven
How to send an email when create a new project ? project email	0 aug. 23	4980
How to send email to all team members of project? project email	1 jul. 18	4343
How can I add Project Description in notification email on project task created? project email	0 mei 16	2985
how to trigger email when task is newly created ? project email	2 mrt. 15	6345
send email directly to project task project email task	1 feb. 23	2719

Deze vraag is gerapporteerd

Geniet je van het gesprek? Blijf niet alleen lezen, doe ook mee!