Hi Pravitha,

your answer sounds great.

But I'm lost at two things:

First: 'Just create a custom module inherit sale.order,'

What Do you mean with inherit sale.order?

Can you give an example how the model inheritance should look like to inherit a email template.
An email template is data not a model. I have no clue what you are going to achieve with that inheritance.

Second: 'Note: don't forget to override the function call to email template to redirect to your new template.'

Again, please give an example how to code that into my custom modul to overwrite e.g. 'auth_signup.reset_password_email'.

Guess you gave a very good answer.
But I'm an newbee and need some code to look at to build the solutiuon into my own modul.

Thanx and Cheers.

Stephan

For customizing the email template,  you can create your own email template in sale order or any other module you want. you can find the existing sale order template in addons/sale/data/mail_template_data.xml.

You can customize the email templates either by editing from the Odoo UI at Settings/Technical/Email/Templates select the template to change and customize accordingly.

Or else the solution I prefer is to create a custom template from backend coding. The samples I mentioned before can help you in this. Just create a custom module inherit sale.order, then create a data folder and an XML file and create your own template. 

Note: don't forget to override the function call to email template to redirect to your new template.

Hi Pravintha,

Thanks for your answer. I would like to try your first solution (customize the email template by editing from the Odoo UI) but I can't find the template in the settings > view nor in settings > report. Could you please give me the name of the file ?

Thanks,

Arnaud