When I try to close a POS session I get this error:
The operation cannot be completed: - Create/update: a mandatory field is not set. - Delete: another model requires the record being deleted. If possible, archive it instead. Model: Journal Entries (account.move), Field: Journal (journal_id)
So I proceed to update it the Journal in the POS settings because it's empty and I get an error that I cannot update because there's a session.
Unable to modify this PoS Configuration because there is an open PoS Session based on it.
How can I close this session?
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You are getting this error because the value for a required field is not given. Check your custom module or code. So that on creating record in the model named 'account.move whether value is given for the field named 'journal_id'.
Thank you, it's not a custom module, I will try to override that manually in the code.
It's weird that I cannot close the session because some fields are not given, but I cannot give those fields because a session is running.
Did you find the exact issue here? i have also this now
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@B.solution when I try to edit the Point of Sales it says:
---
Something went wrong !
Unable to modify this PoS Configuration because there is an open PoS Session based on it.
----
And when I try to close the session it says:
--------
Something went wrong !
The operation cannot be completed:
- Create/update: a mandatory field is not set.
- Delete: another model requires the record being deleted. If possible, archive it instead.
Model: Journal Entries (account.move), Field: Journal (journal_id)
-------------