Overslaan naar inhoud
Menu
Je moet geregistreerd zijn om te kunnen communiceren met de community.
Deze vraag is gerapporteerd
1705 Weergaven

Hello,

I have an issue to close my POS session because I have some order in draft. 

I tried to do some refund because I counted twice 2 orders but instead of doing it inside my POS session, I created  2 refunds inside my orders tab. 

I linked a paiement but still stuck as "New" Status. And I checked in my paiements Tab and can see these multiple paiements I created for these 2 refunds (Because I was frustrated), but no change in the status of these 2 refund orders. 

So I tried to create the refund inside my pos session, and these one look ok as their status is in paid. Is there a way to delete these 2 refunds as their status doesn't want to change even with a paiement link to these. When I try to do it I have an error link to the foreign key of these orders I guess : 

In French """

Erreur de validation

Fermer

L'opération ne peut pas être terminée : un autre modèle nécessite la suppression de l'enregistrement. Si possible, archivez-le à la place. 

Modèle : Point of Sale Payments (pos.payment)

 Contrainte : pos_payment_pos_order_id_fkey"""

I tried to delete the paiement first and then these order but I can't even delete the paiement lines. 

Any help as I need to close my POS Session from yesterday ? 

Kind regards, 

Avatar
Annuleer
Gerelateerde posts Antwoorden Weergaven Activiteit
1
dec. 21
5643
0
mrt. 23
2823
0
okt. 25
228
3
okt. 25
1935
2
okt. 25
997