Passa al contenuto
Menu
La domanda è stata contrassegnata
1070 Visualizzazioni

Hi, Please help

I would like to get text data from Additional Field in x_studio. Name of Field is "Notes" (type this field is free text character" but i haven't get the data from x_studio_notes and didn't show on body Email.


I am already try code

${object.sudo().partner_id.x_studio_notes},


My Purpose is to filling body message in Automated Email Answer, when the stage of ticket is "Solved"

===> Here my Automated Email Answer <=========

Mr/Ms ${object.sudo().partner_id.name},
Customer ID ${object.sudo().partner_id.x_studio_customer_id},

Thank your for your feedback and contact our Customer Care

Follow up on your report number ${object.id}.

${object.sudo().partner_id.x_studio_notes}, ===> this script still not working, which will be a data text from "x_studio_notes"

We inform you that your feedback has been handled by us.
If you have any other questions or complaints. You can access our Mobile Apps Support


Warm Regards,

${object.team_id.name} Team.

===> End of Automated Email Answer Template <===



Thank you for your help

Avatar
Abbandona
Post correlati Risposte Visualizzazioni Attività
0
apr 18
3514
3
mag 25
1723
1
apr 25
1284
3
set 24
14175
2
feb 24
2469