Passa al contenuto
Menu
È necessario essere registrati per interagire con la community.
La domanda è stata contrassegnata
1126 Visualizzazioni

In configuration > Teams, I configured one new team, Team A,  with the visibility by users  invited, and added 5 users.  

What was the result?

When I create a new ticket for the Team A and I want to assign the person who is going to solve the ticket, I get the complete list of my users, not the list of 5 users set in the visibility of the Team A.

Avatar
Abbandona
Autore

Yes, this is the issue.

The result of configuring Team A with visibility by inviting users and adding 5 users is that when creating a new ticket for Team A, you are seeing the complete list of users instead of the specific 5 users set in the team's visibility.