In configuration > Teams, I configured one new team, Team A, with the visibility by users invited, and added 5 users.
What was the result?
When I create a new ticket for the Team A and I want to assign the person who is going to solve the ticket, I get the complete list of my users, not the list of 5 users set in the visibility of the Team A.
Odoo is the world's easiest all-in-one management software.
It includes hundreds of business apps:
- CRM
- e-Commerce
- Apskaita
- Atsarga
- PoS
- Project
- MRP
This question has been flagged
1118
Rodiniai
Enjoying the discussion? Don't just read, join in!
Create an account today to enjoy exclusive features and engage with our awesome community!
Registracija
Yes, this is the issue.
The result of configuring Team A with visibility by inviting users and adding 5 users is that when creating a new ticket for Team A, you are seeing the complete list of users instead of the specific 5 users set in the team's visibility.