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Dear community,


I’m using Odoo for retails. I confused consumable with service product type.

There are 2 cases:

- case 1: customer by warranty when purchasing new product 

>> comsumable product

- case 2: customer bring broken product to use warranty services

>> service product


Please help me to choose product type for 2 cases, can I use service product type for both 2 cases.


Thanks.

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Abbandona
Risposta migliore

Hi 

let summarize what i understand from your post 

you want to configure a warranty service for your customer , you can create a product with type ( Service ) not consumable type 

Consumable is for Food staff for exmaple 

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Abbandona
Risposta migliore

i would use subscription module(warranty would be subs for certain period), service type off course.


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Abbandona
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