How can we use field service management if the field worker doesn't have an internet connection.?
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No, there is no special implementation to make it work offline
Yes you can manage that via timesheet app. Odoo provide offline work mode specially maintain time management who visit field level.
We have built a module for v13 that will allow sales person and field service personnel to continue to work even when offline. The application works on both IOS and Android devices, it uses middleware to arbitrate between online and offline. The device can be set to synchronize automatically when in service area (comes online) or by pressing the upload button. For more info check our website www.comstarusa.com or reach me at safiubajwa@comstarusa.com. No email will be left unanswered.
See also https://www.odoo.com/forum/help-1/question/does-field-services-work-offline-176608 - the Awesome timesheets app works offline, so the time tracking portion of Field Services might work well for you offline.
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