When I receive a ticket from the customer side, then the system automatically sends a Reception Acknowledgment. After That, I chat with them using mail messages that time customer got mail based on sending messages through the log. That time customer mail has A link button for view through their portal. I want to Hide the Portal URL button(VIEW HELPDESK TICKET)
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In Odoo 15 Just comment/ remove
<a t-if="has_button_access"
t-att-href="button_access['url']"
style="padding: 8px 12px; font-size: 12px; color: #FFFFFF; text-decoration: none !important; font-weight: 400; background-color: #875A7B; border: 0px solid #875A7B; border-radius:3px">
<t t-esc="button_access['title']"/>
a>
from mail.message_notification_email
Great
How to do this in Odoo 16?
The file mail_notification_email doesn't exist in the mail module.
Thanks!
@Ref did you find the answer in odoo 16 ?
in odoo 16 mail.mail_notification_layout
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Mail for multiple recipients outside the company
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