When I receive a ticket from the customer side, then the system automatically sends a Reception Acknowledgment. After That, I chat with them using mail messages that time customer got mail based on sending messages through the log. That time customer mail has A link button for view through their portal. I want to Hide the Portal URL button(VIEW HELPDESK TICKET)
Odoo is the world's easiest all-in-one management software.
It includes hundreds of business apps:
- CRM
- e-Commerce
- Comptabilitat
- Inventari
- PoS
- Projectes
- MRP
This question has been flagged
1
Respondre
5666
Vistes
In Odoo 15 Just comment/ remove
<a t-if="has_button_access"
t-att-href="button_access['url']"
style="padding: 8px 12px; font-size: 12px; color: #FFFFFF; text-decoration: none !important; font-weight: 400; background-color: #875A7B; border: 0px solid #875A7B; border-radius:3px">
<t t-esc="button_access['title']"/>
a>
from mail.message_notification_email
Great
How to do this in Odoo 16?
The file mail_notification_email doesn't exist in the mail module.
Thanks!
@Ref did you find the answer in odoo 16 ?
in odoo 16 mail.mail_notification_layout
Enjoying the discussion? Don't just read, join in!
Create an account today to enjoy exclusive features and engage with our awesome community!
Registrar-se| Related Posts | Respostes | Vistes | Activitat | |
|---|---|---|---|---|
|
1
d’abr. 25
|
2770 | ||
|
0
de nov. 24
|
1797 | ||
|
0
de set. 22
|
102 | ||
|
2
d’ag. 24
|
3916 | ||
|
1
d’ag. 23
|
4166 |
