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Thank you in advance to anyone who can help. My question is how to configure Odoo CRM so that the auto-assignment of salespersons occurs during the lead prequalification stage of the LEAD configuration, and not in the sales flow.

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Buang
Jawaban Terbai

Define the domain in the assignment rule


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Buang
Penulis

Really thanks Jaideep, but in this case when I configure your suggestion, the lead changes to opportunities with a salesperson added, but I need that lead not to change to CRM sales flow, I need the lead to be in prequalification stage even after I have added a seller.

I had tested before responding and it hadn’t converted them to opportunities.
So, I would look if there are any other automated actions in play.. maybe stage change based on probability or salesperson etc. (likely setup for opportunities)

Penulis Jawaban Terbai

Hello Marc

Yes, in that case, a the assignation ocurre in pipelines in Kanva view, but I need that the assignation  ocurre in the pre-classification stage "Lead"

Thanks.

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Buang

Hi Dayron,

You could set a rule as Jaideep shown in the screenshot.

Thanks,
Marc

Jawaban Terbai

Hi Dayron,

Have you tried rule based assignment feature under CRM general settings?

Thanks,

Marc

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Buang
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