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April Parsons (aps)Selesai
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Keynote - Previewing Odoo 18
Nicholas Kosinski (nko)Selesai
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William GutowskiSelesai
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Manufacturing Planning & MPS
Allyssa Garvey (agar)Selesai
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PLM use case
Timothy McCormick (timc)Selesai
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Repairs use case
Chad Diaz (chdi)Selesai
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What's new in Sales?
Cecilia Mustonen-Kemock (cemk)Selesai
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William Gutowski (wigu)Selesai
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Custom MRP: Using Odoo's Product Configurator to Pre-define BOMs and Streamline Production
Brittany Bannister (brba)Selesai
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Channel - Odoo large and complex project by industry
Edouard Maupilé (edma)Selesai
Understanding the Relationship Between You, Your Customer Success Manager, and Odoo Support
Lokasi: Golden Ballroom
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22/08/24 15.30
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22/08/24 16.00
(US/Eastern)
(30 menit)
Kristin Nguyen
Customer Success Manager
pada Odoo Inc.
Kristin Nguyen
Customer Success Manager
pada Odoo Inc.
The goal of this presentation is to clarify the roles and responsibilities of your Customer Success Manager and Odoo's support teams. Attendees will learn the best practices for working with their CSM on support issues, including how to effectively reach out, what to expect from both CSM and Odoo Support, and how to ensure their issues are resolved efficiently. By understanding these relationships and processes, users can enhance their experience with Odoo and ensure their accounts receive the attention they deserve and expect as valued Odoo customers.