-
What's new in Project?
Joseph Bigelow (jobi)Opravljeno
-
Quality Control Management in MRP
Abby Pearson (abpe)Opravljeno
-
Sales: Explore the new PDF quote builder
Maura Casey (mcar)Opravljeno
-
What's New in HR?
Alexander Leigh (alei)Opravljeno
-
Manufacturing Planning & MPS
Allyssa Garvey (agar)Opravljeno
-
Repairs use case
Chad Diaz (chdi)Opravljeno
-
What's New in CRM?
Morgan Giglio (mogi)Opravljeno
-
Channel - Odoo partnership first year and beyond
April Parsons (aps)Opravljeno
-
Analytic Accounting in Manufacturing
Matthew Jonas (matj)Opravljeno
-
Custom MRP: Using Odoo's Product Configurator to Pre-define BOMs and Streamline Production
Brittany Bannister (brba)Opravljeno
Understanding the Relationship Between You, Your Customer Success Manager, and Odoo Support
Location: Golden Ballroom
-
22. 08. 24, 15:30
-
22. 08. 24, 16:00
(US/Eastern)
(30 minut)
Kristin Nguyen
Customer Success Manager
at Odoo Inc.
Kristin Nguyen
Customer Success Manager
at Odoo Inc.
The goal of this presentation is to clarify the roles and responsibilities of your Customer Success Manager and Odoo's support teams. Attendees will learn the best practices for working with their CSM on support issues, including how to effectively reach out, what to expect from both CSM and Odoo Support, and how to ensure their issues are resolved efficiently. By understanding these relationships and processes, users can enhance their experience with Odoo and ensure their accounts receive the attention they deserve and expect as valued Odoo customers.
