Helpdesk
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Help Center
In this video, learn how to integrate eLearning courses and community forums with your Helpdesk team. Other lessons related to this video: Helpdesk Team-Set-Up Helpdesk Reporting Customer Ratings Need more information about Odoo Knowledge? https://www.odoo.com/documentation/16.0/applications/productivity/knowledge.html Discover Odoo, schedule a demo, or start your own Odoo revolution for free (no credit card required), at https://www.odoo.com.
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1.
How can you turn Helpdesk tickets into forum posts?
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Where can I enable the Forums and eLearning integrations for my Helpdesk team?
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True or False: You can only assign existing courses (or forums) to a Helpdesk team.
