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Hi,

I have to set up a campaign with an email activity to the customer who orders a certain product type.

The target model to select for the campaign are the leads or the orders? Or others?

Best regards

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Hello, Massimiliano.

Thank you for your question!


There are a few variables to your question, but if you would like to send an email to customers who ordered a certain product, you could Target: Sales Order and then Filter by: Order Lines -> Product -> Name -> contains.

I hope I could have helped, and that you are enjoying the course and the application! :D

Greetings,

Odoo eLearning Team.

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