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In the video an annual inventory is done where there is expected 11 mugs on hand, only 2 were counted therefore 9 were loss. But the follow-up when check product moves then the mug product move details the inventory, and the consultants explanation is that there are 9 now on hand because 2 were loss.  Please help explain.

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In Inventory Adjustment Techniques video, the program was doing the job correctly.

The Stealthy Wood Mug "Record" was 11, and "Physical" count was 2. So 9 pieces move from WH/Stock to Virtual (aka disappear).

However Ms Lady Spatcher did say that she lost 2 and so only had 9 in stock right now near the end of the video. 

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