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Dear All, 

I have created a template to distribute a "discount code" to those who subscribe to my newsletter. However, upon sending, it defaults to a header featuring my logo, which isn't part of my template, and the same issue occurs with the footer. 

Can someone help me?


Thank you very much,


Elodie

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Auteur Meilleure réponse

I appreciate your response; however, I'm unable to access the header and footer for modification in my template. They are not visible, leaving only the template content accessible.

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Meilleure réponse

Hello,

You can customize the templates by enabling debug mode, going to Technical > Email Templates, selecting the template you want to edit, clicking on Edit, and modifying the template, including the header and footer contents.


Hope it helps.

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