I'm trying to integrate a Shopify store into Odoo 14 using Emipro's Odoo Connector (which no longer supports this version of Odoo). In a store that was integrated in 2021, there are no issues with importing products, customers, and orders up to today; it's working fine.

 However, when trying to import these elements into new stores, I get the following error in the Common Log Book section. Message :

First name, Last name and Email are not found in customer data.

 and indeed, orders and customers are not imported.

Does anyone have an idea why this error is occurring and how can i fix it?

Could it be due to the lack of updates in the Shopify plan?

thanks