Full Stack Engineer (Support) - Buffalo, NY
Odoo ERP system is enterprise resource planning software used company-wide for the management of business processes. Odoo provides seamlessly integrated functional business apps called Odoo apps that form an ERP solution. Our unique proposition of integrated apps that work seamlessly together allows users to automate and track everything they do. The open-source development model of Odoo has allowed us to leverage thousands of developers and business experts to build the world's largest ecosystem of fully integrated business apps.
Odoo has become a global network with more than 8 million users, and partners in more than 120 countries, and we continue growing with 1500 daily downloads. We are growing fast and need to hire faster.
Users of the Product
12,000,000
Company Growth
60% Year over year
Company Maturity
Profitable
To get the best candidate experience, please consider applying for a maximum of 3 applications within 12 months to ensure you are not duplicating efforts.
Applicants must be authorized to work for any employer in the U.S. We are unable to sponsor or assume sponsorship responsibilities for employment visas at this time.
What to expect
This is a hybrid (3 days onsite, 2 days remote) role in Buffalo, NY.
Your mission, if you accept it, will be to solve highly complex issues for customers and partners. Your tools will be our top-of-the-line ticketing system, your company-issued computer, and most importantly, your brain. You will be the last line of defense between clients and chaos. Communication with customers is strictly through emails (direct calls may happen once a year, but don’t worry, you will be coached for that).
- Programming Languages: Python, SQL, JavaScript
- Database: PostgreSQL (with object relational mapping)
- Collaboration platform: GitHub
- Development model: Open with external community
- Framework: Odoo itself is a framework
Responsibilities
- Identify problems, analyze them, make ‘em disappear
- If you can’t solve it, another team may, dispatch it to the correct one
- Provide quick and accurate feedback to customers
- Develop or improve internal tools to make the job easier
- Maintain and evolve your solutions as needed
Must Have
- Expert in at least one programming language
- Object-oriented programming, object modeling and relational databases
- Analytical and problem-solving skills
- Diplomacy & communication
Nice To Have
- Degree in Computer Science or equivalent (we value skills more than a piece of paper)
- Python, SQL, JavaScript
- Unix-Linux platform
- Experience in IT and/or IT support
- Additional languages
What's great in the job?
- Great team of very smart people in a friendly and open culture.
- Flexible working hours and two days of work-from-home a week.
- Real responsibilities and challenges to grow your skills.
- Expand your knowledge of various business industries.
What we offer.
- Healthcare, Dental, Vision, Life Insurance, FSA, HSA Matching, 401K Matching, and Commuter Benefits
- PTO (Paid-time-off), paid sick days and paid holidays
- Employee Assistance Program; 3 X 1-hour telehealth calls with certified mental health professionals
- Evolve in a nice working atmosphere with a passionate, growing team!
- Chef-prepared lunches - snacks, fruit, and coffee/drinks on tap!
- Company-sponsored events for groups of 6+ employees
The estimated annual compensation range for this role is $60,000-$85,000. Please note that actual salaries may vary within, above, or below this range based on factors such as education, training, experience, professional achievement, business needs, and location.
Ensuring a diverse and inclusive workplace where we learn from each other is core to Odoo's values. We welcome people of different backgrounds, experiences, abilities, and perspectives. We are an equal-opportunity employer and a pleasant and supportive place to work. Pursuant to the New York Fair Chance Act, we will consider employment-qualified applicants with arrest and conviction records.
