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Anthony

Hello All,


As standard Odoo allows customers to add products to the cart page which is fine. However with our website, our customers expect to be able to request a quote for bulk pricing or perhaps a custom price not standard. 


We are using Odoo Online, and I wanted to know if there was a way to create a form or add a button to the car page or something similar that would send a helpdesk request with the attached products.


Is there a way to attach products to the helpdesk form? Or similar?


Let me know your ideas/solutions, thanks!

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Tonto

Hi,
did you find any solutions?

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Eva@Ybo Services
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It may not be such a good idea to do changes in Odoo Online, as this may come quite expensive. But this it what you can do if you have a small number of products.

  1. Create a new model with Odoo Studio containing the contact and the products. The user needs to be able just to select products and add them in the list. Do NOT use sales order, recreate something very simple
  2. Create a new page in the website with the information from this new model. This is done by using the snippet "form" and changing the action to the new model. It will appear empty and you have to select the information you want to show as fields
  3. The submit button will create a new record with the information you need. You will have some copy paste to get all into the sales order.
  4. Once all works. Try to reproduce it with the sales order.

You can also add a button in the cart view (Odoo allows to inject code wherever you want, to edit the CSS and html)  and add some coding behind it, if you are familiar with web coding.

Good luck!

Eva P.

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