While creating a new "Quotation and sales" for a customer that is a contact in a Company, I receive this message:
"The following fields are invalid: Account Receivable Account Payable"
But both of them are ok.
Why?
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While creating a new "Quotation and sales" for a customer that is a contact in a Company, I receive this message:
"The following fields are invalid: Account Receivable Account Payable"
But both of them are ok.
Why?
Finally, I fixed the problem:
1. Removed company from contact customer.
2. Added accounting fields in customer.
3. Added again company to contact customer.
This way, OpenERP was able to manage it right.
I don't mind, but it is quite confusing, because if a customer has a linked company, he/she should be able to use company accounts, not user ones.
"2. Added accounting fields in customer." -- how do you do this? I don't have any accounting links on the customer itself
Have you configured well Accounting Payable and Accounting Receivable? Accounting Payable account should have internal type and account type as Payable , and Account Receivable account should have internal type and account type as Receivable.
Payable was ok. Account Receivable had "Regular" as "Internal type". I changed it, but the problem is still there. The error says that there is a company for that contact, and you must change accounting in the company, not in the contact. But as I say, company accounting is now ok.
Please explain how to do this.
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If you have enabled multi companies it may be that you need to configure the other company accounts...just a suggestion but may not be the issue so you may need to check your logs...
Thank you for your suggestion, William, but there is only one company.