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VATgiftcardpointofsale
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Andreas Heinzel

Hi everyone,


I’m struggling with the interaction between Gift Cards and taxes in Odoo 18CE POS with the built-in Gift Card & eWallet functionality.


Legal background

In Austria, gift cards are sold without VAT. That part works fine in Odoo. But when the customer redeems the gift card to pay for taxable products, the product-specific VAT must still be shown/collected on the final invoice. Right now that isn’t happening. (see  www.wko.at/steuern/umsatzsteuerliche-behandlung-von-gutscheinen -- section: Umsatzsteuer bei Mehrzweck-Gutscheinen).


What happens

  • Gift card sold: no tax => OK
  • Gift card redeemed in POS to pay for a product with, e.g., 20% VAT: The resulting invoice no longer shows the VAT line correctly (taxed and untaxed amounts are zero).


Expected behavior

When a gift card is used as a payment, the original product taxes should still be calculated, displayed on the receipt/invoice, and booked to the correct tax accounts.


Steps to reproduce

  • Create a gift card product (no VAT) and sell it in POS.
  • Buy a normal product with VAT (e.g. 20%) and pay fully/partially with that gift card in POS.
  • Generate/print the invoice.
  • Observe the VAT section.


Questions

  • Is this a known limitation in Odoo 18 POS gift card handling?
  • Any recommended workaround for gift card redemption so that product VAT remains correctly calculated and shown?


Unfortunately I can't include screenshots as I'm not allowed to post images.


best,

Andreas

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Andreas Heinzel
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(This is intended as comment on the reply from Christoph below - unfortunately I don't have enough Karma points to comment).

Thank you Christoph for your comprehensive reply. Your elaborate explanation allowed me to get the anticipated behavior. As you implied I had 20% sales tax on the second gift card product which was used for redemption.

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Christoph Farnleitner
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In a default setup, you should have two Gift Card products. One with Sales Taxes applied, one without.

Unfortunately, the default Gift Cards program uses both (i.e. Point of Sale -> Products -> Gift cards & eWallet -> Gift Cards) - the Gift Card Products (those are the products you sell) is the one that does not have a Sales Tax applied to it by default, while the Discount Product (that's the one used for redeeming) does actually have tax applied to it:

(remove the default Sales-filter to see all products)



Once you remove the Sales Taxes from the Gift Card product used for redemption, you should end up with the result you're expecting:




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