Hi, I have been analyzing the PoS interface and menus for Odoo and found it to be rather intuitive and simple and had issue only at the moment of printing a kitcher order, when I select products the only option I see is "payment" and the receipt if you order no invoice states what products were sold, but I see no way of printing this before payment so that the person in the kitchen will know what to prepare for my customers.
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Marco Antonio,
on multiprint.js there is a call to hw_proxy module:
self.connection.rpc('/hw_proxy/print_xml_receipt'
If you have installed it check on logs if you have any errors like this one:
2015-03-27 21:13:59,580 26002 WARNING ? openerp.addons.hw_escpos.controllers.main: ESC/POS Device Disconnected: Printer Not Found
If yes then your printer is not correctly configured. Did you add the id vendor e model code on supported_devices.py under /hw_escpos/escpos/? something like
{ 'vendor' : 0x04b8, 'product' : 0x0202, 'name' : 'Epson TM-T70' }
The pos module needs some adjustment to have it working properly. I did myself some mods to have it partially working with my cheap Epson compatible printer and still I have many issues. Have a look here:
https://github.com/odoo/odoo/issues/6026
and here:
https://www.odoo.com/forum/help-1/question/print-order-instead-of-coupon-on-pos-what-qweb-view-82635
Good luck and let us know!
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You should be more specific. What do you have installed, is it configured properly? Did you for example install the regular pos only or did you install pos_restaurant?
I installed both the base PoS as well as pos_restaurant
Also I looked in settings but I found no submenu to configure, unlike sales or accounting, or other such modules. I was wo9ndering if I failed to activate some settings but I have no idea where that could be.
Did you add a printer at the end of point of sale configuration (point of sale --> configuration --> point of sale --> main (or your POS name)? Without a printer the "order" button will not appear.
I am aware of that, however once I add a printer to the PoS and the button appears, when you select items the "order" button turns green right? I clicked that button and it turned gray, but nothing happened, I figured that by not giving the printer an IP adress it would print the order in my broswer as a proof of concept, it did not. After doing this, I gave it the IP adress of pone of my printers and clicking the order did not print either.
Marco Antonio, on multiprint.js there is a call to hw_proxy module: self.connection.rpc('/hw_proxy/print_xml_receipt' if you have installed it check on logs if you have any errors like this one: 2015-03-27 21:13:59,580 26002 WARNING ? openerp.addons.hw_escpos.controllers.main: ESC/POS Device Disconnected: Printer Not Found If yes then your printer is not correctly configured. Did you add the id vendor e model code on supported_devices.py under /hw_escpos/escpos/? something like { 'vendor' : 0x04b8, 'product' : 0x0202, 'name' : 'Epson TM-T70' } The pos module needs some adjustment to have it working properly. I did myself some mods to have it partially working with my cheap Epson compatible printer and still I have many issues. Have a look here: https://github.com/odoo/odoo/issues/6026 and here: https://www.odoo.com/forum/help-1/question/print-order-instead-of-coupon-on-pos-what-qweb-view-82635 Good luck!