Hi , good morning.

I'm using odoo enterprise saas 17.2 and i have mistake to customer and now this is big problem for me. I'm new for this Odoo and start subscribe on this july.

Our warehouse has complete make all data products like this :

- Inverter ABCD with sales price USD 2000

i make Quotation for customer XYZ like this :

- Inverter ABCD qty 1 with price USD 4000 ( i make this price for our profit )

when customer negotatiate, they info that Qty will change to 5 and they want 3000 / pcs if the qty is 5.

i review the quotation and put qty 5 pcs. after that i save and send email from Odoo. My customer complain to me becuase the price is still 2000 x 5 = 10.000

i back to Quotation in Odoo, and i check that the quotation total is real USD 10.000, i try to revise the price and i say sorry to my customer.

the poin is : when i change the QTY, unit price is back to default SALES PRICE setting in products.

In Odoo, is it really like that? becuase if i forget and i dont see the price this will big mistake for me and others sales team.

thank you.