Hello,

I'm using Odoo 14 Enterprise on odoo.sh. I have SSH access only using Putty, any other ssh client, for some reason, is always refused to connect. I tried several ssh keypairs, generated by puttygen and ssh-keygen.

But, I'm  trying  to  create  a  full  backup  using  sftp or rsync,  connecting  from my  computer to Odoo.sh. None of the following methods worked:

- Directly using rsync: some type of protocol error

- Filezilla: Connects,  send  username  and  server  close  connection

- WinSCP SFTP: Cannot initialize SFTP protocol. Is the host running an SFTP server?

- WinSCP SCP: Server refused to start a shell/command

Even tried with a TrueNAS box, using Cloud backup function. Added the keypair, and got error: Failed to create file system for "remote:/": NewFs: couldn't initialise SFTP: ssh: unexpected packet in response to channel open:

With TrueNAS even created a new SSH  keypair with build-in function and added public key to my profile in odoo.sh. Same error.

In  all  cases  the  host,  port  and  username  is  correct.  Remember  that  I  can  access  bare  SSH  using  PuTTY.

Anybody knows if the ssh server in odoo.sh don't support file transfer  over  SSH ?

So, what can I do to upload new modules to the server ?

Thanks!