Hi,

I would like to share some feedback based on our recent evaluation of Odoo, particularly around Time Off and Payroll configurations.

During a recent review, I noticed that several countries calculate accrued leave deductions based on working days rather than calendar days. Examples include (but are not limited to):
UK, France, Germany, Netherlands, Spain, Italy, Ireland, Sweden, Norway, Denmark, India, Singapore, Malaysia, Philippines, Japan, and South Africa.

At the same time, many Middle East countries such as Oman, UAE, Qatar, Bahrain, Kuwait, and Saudi Arabia still follow calendar days and working days mixed for accrued leave deduction.

Given that Odoo positions itself as a global ERP solution, it would be very reasonable to expect a simple configuration option (for example, working days vs calendar days) at the country or leave-type level. This is not a complex customization—many lower-cost payroll systems already provide this flexibility out of the box.

Unfortunately, in Odoo, such basic functional differences are consistently redirected towards paid customization, which creates friction during implementation. We experienced a similar issue earlier with Odoo POS, where we had to discontinue the migration due to being pushed toward paid customizations for relatively simple requirements.

Now, while attempting to implement Payroll, we are facing the same challenge again. Instead of reserving paid customizations for truly complex or unique requirements, even small, commonly used options are being treated as custom work.

This approach makes adoption difficult and discourages long-term use, especially for companies operating across different regions with well-established statutory practices.

Thank you Cybrosys for your time and consideration.