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I submitted a free domain request and got the confirmation email on May 5. It is now May 18 and I have not received anything else. Does it usually take this long or should I contact Odoo?

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Can someone please respond

Free domain where you requested? Are you trying Odoo.sh custom domains?

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Yes it can take this long, sometimes longer.

We review all requests manually and get hundreds of requests each month.

Part of the text in the email sent to you:

We manually review each request to make sure that the website complies with our cloud platform use policy (https://www.odoo.com/acceptable-use) and domain name registration guidelines.

This process may take some time due to the success of our free offer. We thank you in advance for your patience.

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Hello Bob, 

It usually doesn't take that much time. I think you should contact Odoo for updates regarding this. 


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