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I want to take the time to document business processes so everyone involved in the implementation of our project is able to understand how we do things.

What recommendations do you have about how to do this? 

What's the easiest way to capture the nuances of a particular process?


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Here is a method we use:



There are many benefits to doing this:

  • new users can more quickly understand how things are done

  • processes are completed more consistently

  • inefficient processes can be quickly uncovered

  • you can defend that your processes meet industry requirements


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which soft do you use to draw this?

This can be done in any of a few different tools. Check Google https://www.google.com/search?q=online+diagram+maker+free

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