I am testing the Email marketing module and I am unable to receive the count of answered or bounced emails.

The emails are sent well, the counters of: emails sent, opened and clicked, work well, but not bounced and answered.

If I check the origin account of the emails (user1@*****.com), the failed messages arrive, and they are marked as read.

There is no mail in catchall@*****.com or bounce@*****.com accounts.

This is the header of the received mail

Return-Path: <user2 @ *****. com>
Received: from [172.17. *. *] ([45.62. *. *])
        by smtp.gmail.com with ESMTPSA id z5sm6888603qtm.9.2019.11.16.05.29.06
        for <user2 @ *****. com>
        (version = TLS1_3 cipher = TLS_AES_256_GCM_SHA384 bits = 256/256);
        Sat, 16 Nov 2019 05:29:06 -0800 (PST)
Content-Type: multipart / mixed; boundary = "=============== 1689597131744279983 =="
MIME-Version: 1.0
Message-Id: <946468855748767.1573910947.457518339157104-openerp-reply_to@5734993fc3f2>
Subject: Test # 9
From: User1 <user1 @ *****. com>
Reply-To: Marketing <user1 @ *****. com>
To: user2@*****.com
Date: Sat, 16 Nov 2019 13:29:08 -0000
Return-Path: bounce+5-mailing.contact-1@*****.com
X-Odoo-Objects: mailing.contact-1

This is my configuration:
=====================
Odoo 13.0-20191022 (Community Version)

Active modules:
==============
Calendar
Contacts
CRM
Link Tracker
Email Marketing

The external mail servers configuration:
===================================
Pseudonym of the domain: *****.com

Incoming Server # 1
===============
Server type IMAP server
Server name imap.gmail.com Port 993 SSL / TLS
Connection Information
Username user1@*****.com Password ****************

Incoming Server # 2
=================
Server type IMAP server
Server name imap.gmail.com Port 993 SSL / TLS
Connection Information
Username catchall@*****.com Password ****************

Incoming Server # 3
===============
Server type IMAP server
Server name imap.gmail.com Port 993 SSL / TLS
Connection Information
Username bounce@*****.com Password ****************

Outgoing Server # 1
===============
Priority 10
SMTP server smtp.gmail.com
SMTP port 25
Debugging [  ]
TLS (STARTTLS)
Username user1@*****.com
Password •••••••••••••••