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Hello,

I am trying to set up Zapier to be triggered from a lead changing to won in the CRM however, it appears the only time a Zap will trigger is on the creation of a new record in the crm regardless of its status. Am I doing something wrong here??


Thanks!!

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Solved. I'm using a webhook to connect instead of the odoo connector in Zapier.

Why are you using Zapier? We can achieve automation in Odoo itself, right?

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In this case, the company is used ServiceM8 for FSM. Which is far superior to Odoo's FSM in this particular use case. Odoo has only recently figured out that gantts are a massively important view in FSM and has only just begun to introduce them in 18. Its still go a looong way to go to catch up with other FSM software though.

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