Hi everyone, I have an issue with my on-premise Odoo 15 and my SMS IAP Account. I have a valid SMS IAP account with somes SMS credits, and I want to configure this IAP account in my current Odoo 15 instance.
The process that I followed was: go to "Technical / IAP Accounts" and then I changed the value of the sms token value to my IAP account_token but this is not working. Actually, if I try to send a SMS the error said: Insufficient Credits. In addition, if I go to Settings/Buy Credits I can't see the credits on my account, but if I go to Settings/View my Services I can see my credits. The only thing that I see different is the URL, the first one ends with &credit=0, and the other one ends with &hashed=1.
I need help as soon as possible, which is very frustrating for me because I can't find any documentation about how to use this feature.
I hope you can help me, I wait for your comments,
Thanks,
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Thank you for your answer, but my problem is before to send the SMS, my problem is with the SMS account token contiguration.
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If you trying to send multiple SMS and you don't have enough credits, whole transaction is counted as a single one, so no SMS will be sent.
See FAQ for SMS:
What happens if I send multiple SMS but I do not have enough credits to send them all?
The whole transaction is counted as a single one, so no SMS will be sent until you have enough credits to send them all.