I'm having several issues with the live chat app (widget?) for my website. It's installed, and I copypasted the code for the chat into the website script within the <head> tag. I also set the rule that the chat should appear after 10 seconds, but nothing happens. I tried to create another user and use another web browser, still no results. However, when I'm outside the website where you see all your installed apps I can see and sometimes write messages (chat or channels). Sometimes I can't write a message, and when I can (i.e. there's actually a message field and not just grey area) I still can't see what I've written until after several hours. Still, my alternative user I created is no admin and can't access or receive any chat messages from the website.
The URL one can send to contacts results in a webpage, but I can't interact or do anything on it. It just says it's a live chat support powered by Odoo.
