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Hi,

I'm trying to allow users to use different email domains with the helpdesk.team module. I want emails arriving from different domains to create tickets assigned to specific teams.

Currently, users can indeed use different domains, but when an email arrives, the domain isn't checked. This results in tickets being created for both teams regardless of the sender's domain.

Example:

  • Sender emails: example@gmail.com, example@outlook.com
  • Expected behavior: When an email arrives from example@gmail.com, a ticket is created only for the team associated with the gmail.com domain.

Thank you in advance for your help!

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