Vault X Ltd

As Vault X expanded—from its early online store to region-specific sites (UK, EU, US, CA), Amazon storefronts and retail partners—their operations grew complex:

• Scattered order channels: Website orders, Amazon sales, affiliate referrals and wholesale enquiries all flowed into separate systems, requiring manual consolidation and prone to delays.
• Multi-region inventory management: With warehouses and drop-ship fulfilment across the UK, Europe and North America, keeping real-time stock visibility and routing orders to the nearest facility was a constant challenge.
• Diverse product lines: Managing dozens of SKUs (binders in various styles and colours, deck boxes, sleeves, holders and accessories) meant spreadsheets for stock levels, reorder points and supplier lead times.
• Fulfilment & customer guarantees: Next-day/standard shipping thresholds, 30-day returns and one-year product guarantees demanded tight carrier integrations and clear workflows.

Growing ambitions—to launch time-limited “drops,” expand B2B store services and deepen retail partnerships—made clear the need for an integrated ERP platform.

Introducing a unified platform

By unifying their front- and back-office systems, Vault X will be able to:

• Centralise orders from all sales channels into a single dashboard, with automated routing by region, channel and priority.
• Orchestrate inventory across multiple warehouses and drop-ship partners, with live stock levels, automated replenishment and supplier tracking.
• Streamline fulfilment through carrier and 3PL integrations for label printing, tracking and returns management, aligned with shipping rules and guarantees.
• Manage product launches (“drops”) with countdowns, limited windows and batch-on-demand workflows to optimise production capacity.
• Consolidate finance & reporting across currencies and regions, delivering real-time insights on sales performance, margin by SKU and channel profitability.

This unified solution will give Vault X the operational agility to protect every card in collectors’ hands while scaling swiftly across markets.