REDITUS

Business Sector: Information Technologies

Location: Alfragide, Lisboa, Vila Nova de Gaia e Benavente (Portugal), Luanda (Angola)

Reditus services integrate People, Processes and Technologies with a view to optimizing and automating, allowing for higher levels of efficiency, more robust processes and reduction of operating costs.
Its offer includes solutions in areas ranging from IT consulting and service provision to Process Outsourcing, namely:

• Contact Center
• BPO
• Platforms for Digital Transformation
• Technological services
• Application Development and Integration
• Specialized Outsourcing
• Technology/Security Consulting
• Formation
• Lean Consulting

Founded in 1966, Reditus has extensive experience in various areas, with knowledge of the specific realities of each of its customers' sectors of activity.
Reditus is one of the main Portuguese players in the area of Information Technologies and has national and international presence in Angola, Equatorial Guinea and Mozambique. Its  main need was to frame all his customer support management processes, call center, and technical teams in Odoo. 

Through the Odoo Helpdesk application, it is possible to integrate the various field and administrative teams with the needs of its customers, providing effective support in accordance with the agreed SLAs.