Advanced

• Troubleshooting
  • Frequently encountered issues
    • The pairing code does not appear or does not work
    • The IoT system does not connect to the database
    • The IoT system is connected to the Odoo database but cannot be reached
    • The Windows virtual IoT’s homepage cannot be accessed from another device
    • The IoT system does not work after an Odoo upgrade
    • The IoT system’s homepage can be accessed using its IP address but not the xxx.odoo-iot.com URL
  • HTTPS certificate generation issues and errors
    • The HTTPS certificate does not generate
    • Errors
      • Missing credentials
      • Odoo.com not reachable
      • Still no certificate?
  • Grant Odoo support team access to an IoT Box
    • Is the IoT Box down?
• IoT system updates
  • Image and core code update
  • Handler (driver) update
• IoT box SSH connection