Advanced

• Troubleshooting
  • The pairing code does not appear or does not work
  • The IoT system does not connect to the database
  • The IoT system is connected to the Odoo database but cannot be reached
  • The Windows virtual IoT’s homepage cannot be accessed from another device
  • The IoT system does not work after an Odoo upgrade
  • The IoT system’s homepage can be accessed using its IP address but not the xxx.odoo-iot.com URL
  • HTTPS certificate generation issues and errors
    • The HTTPS certificate does not generate
    • Errors
      • ERR_IOT_HTTPS_CHECK_NO_SERVER
      • ERR_IOT_HTTPS_CHECK_CERT_READ_EXCEPTION
      • ERR_IOT_HTTPS_LOAD_NO_CREDENTIAL
      • ERR_IOT_HTTPS_LOAD_REQUEST_EXCEPTION
      • ERR_IOT_HTTPS_LOAD_REQUEST_STATUS
      • ERR_IOT_HTTPS_LOAD_REQUEST_NO_RESULT
• IoT system updates
  • Image and core code update
  • Handler (driver) update
• IoT box SSH connection