Delivery and invoice addresses¶
Companies often have multiple locations, and it is common that a customer invoice should be sent to one address and the delivery should be sent to another. Odoo’s Customer Addresses feature is designed to handle this scenario by making it easy to specify which address to use for each case.
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Configuration¶
To specify a sales order’s invoice and delivery addresses, first go to . In the Customer Invoices section, enable Customer Addresses and click Save.
On quotations and sales orders, there are now fields for Invoice Address and Delivery Address. If the customer has an invoice or delivery address listed on their contact record, the corresponding field will use that address by default, but any contact’s address can be used instead.
Invoice and deliver to different addresses¶
Delivery orders and their delivery slip reports use the address set as the Delivery Address on the sales order. By default, invoice reports show both the shipping address and the invoice address to assure the customer that the delivery is going to the correct location.
Emails also go to different addresses. The quotation and sales order are sent to the main contact’s email, as usual, but the invoice is sent to the email of the address set as the Invoice Address on the sales order.
Note
Reports, such as the delivery slip and invoice report, can be customized using Studio.
If Send by Post is checked when you click Send & Print, the invoice will be mailed to the invoice address.