Snailmail¶

Sending direct mail can be an effective strategy for grabbing people’s attention, especially when their email inboxes are overflowing. With Odoo, you have the ability to send invoices and follow-up reports through postal mail worldwide, all from within your database.

Configuration¶

Go to Accounting ‣ Configuration ‣ Settings and scroll down to the Customer Invoices section to activate Snailmail.

Tip

Set a preferred invoice sending method in the Accounting tab of a contact to use it by default.

Sending invoices by post¶

In the invoice form view, ensure the Customer address is correct and has the country set. Click Send, select by Post, then Send the letter.

Important

Documents sent via snailmail must respect the following rules:

The paper format must be A4.
Margins must be at least 5 mm on all sides. To configure margins, activate the developer mode and go to Settings ‣ Technical ‣ Paper Format.
A square of 15mm by 15mm on the bottom left corner must remain clear.
Odoo fills these areas with white before sending the letter; any overflowing content will be cut.
The postage area must remain clear (download the snailmail PDF template for details).
Pingen (Odoo’s snailmail service provider) scans the address area to obtain the address. Any text outside the address area is not considered part of the address.

Pricing¶

Snailmail is an In-app purchases (IAP) service that requires prepaid stamps (credits) to work. Sending one document consumes one stamp.

To buy stamps, go to Accounting ‣ Configuration ‣ Settings, scroll down to the Snailmail section, and click Buy credits.