Issues after migration to Odoo 19 – shop products not clickable and product page layout error
After migrating to Odoo 19, several issues appeared on our webshop:
- On the shop overview page, products are no longer clickable — it’s not possible to open the individual product pages.
- When accessing a product page directly, the page layout is displayed incorrectly, showing an oversized product image and an error message.
- The following error appears on the page:
Missing record. Template not found: 'website_sale.dynamic_filter_template_product_product_borderless_1' (website: 1)
The problem seems related to a missing or broken template in the website_sale module after the migration.
Please advise on how to restore the correct product display and functionality.
Environment:
- SaaS: Odoo Online (breakoutbox.odoo.com)
- Version: Odoo 19
- Module: Website / Website Sale
Was someone able to solve this?
Missing Record. Template not found: 'website_sale.dynamic_filter_template_product_product_borderless_1' (website: 2)
The error is in product page, not in category page. It seems also not every product has this issue. I've also seen the same error in a blog page.
Pls help.
Did anyone manage to solve this error yet? We are getting a similar error as below:
odoo.exceptions.MissingError: Template not found: 'sale.variants' (website: 1)
But we cannot find anywhere in our code or custom views that uses sale.variants