Unable to see On hand quantity and product information of products in POS.

Question

I am using Odoo 18 Enterprise SaaS, but I am unable to view the on-hand quantity and other product information directly within the Point of Sale (POS).
In my local Odoo 18 Enterprise installation, this information appears by default on the product cards. However, in the SaaS version, I have to click on the product in the order line to open a separate 'Product Information' pop-up.
I have already verified my POS and Inventory configurations, and all settings seem correct. Is there a specific setti

Preeti Pandey · Answer

I have a custom plan that includes Odoo 18 local, but I’m still unable to see it
image [1]

[1] /web/image/80497607-bc1905e5/image.png?access_token=2a07024a-7a66-4daa-9b10-edbe33626afe

Cybrosys Techno Solutions Pvt.Ltd · Answer

Hi,
In your
case, the reason you see on-hand quantities directly on the POS product
cards in your local Odoo 18 but not in the SaaS version is due to a
customization in your local environment—this feature is not part of the
standard SaaS POS interface. In the SaaS version, Odoo shows product
stock details only in the “Product Information” pop-up for performance
and UI consistency. To have it on the main POS screen in SaaS, you would
need a custom module or an approved Odoo App Store extension th

This question has been flagged

Enjoying the discussion? Don't just read, join in!