I possess 30 user licenses on odoo.sh and am encountering a database expiration message on my staging database, even though I have only created 7 users. Can anyone assist in understanding why this is happening?
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I hold 30 user licenses, but I've only generated 7 users, ensuring there is no discrepancy.
The database expiration message you’re seeing on Odoo.sh might be due to a discrepancy between the number of users in your database and the number of user licenses you have. This can happen even if you’ve created fewer users than the number of licenses you possess.
Here’s a process you can follow to manually check your users and align your database with your license:
Go to debug mode.
Navigate to “Settings”.
After following these steps, your license and database should be aligned, and the expiration message should no longer appear.
If the issue persists, it might be best to reach out to Odoo support for further assistance. They can provide more specific guidance based on your particular setup and subscription details.
