In crm, Is it posible to change an activity status back to incomplete if by any reason i already marked it as complete? how can it be done?
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Hi Francisco: No, you cannot. The activity is physically deleted from the mail.activity model when you mark it as done. You will have to create a new activity in such cases.
If you mean changin the stage:
You do it by clicking the stage arrow to the deserved status and that's all.
Done -> Qualified
https://ibb.co/album/27c6SS
If you mean archived to unarchived, you do it like this:
3 Easy steps:
1 Go to Pipeline of your activities and apply a filter "Archived"
https://ibb.co/0fNy5rx
2. Result will be:
https://ibb.co/rHrqBNd
3. Unarchive
https://ibb.co/ydw5jTh
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Good luck!
thank you for your answer. i mean after you mark an activity as "done".
