TASC Management Consultancy
Company Name: TASC Management Consultancy
Country: UAE
Industry: HR recruitment
Main Apps:Projects,Purchase,Sales,Accounting
Number of Odoo Users: 15
Odoo Customer Success Manager: Selin Al Nazer
Odoo Implementing Partner:Kaizen Principles
In today’s fast-evolving business landscape, companies require flexible and scalable solutions to keep up with growing demands. TASC, a leader in outsourcing and business process management, faced the challenge of managing an increasingly complex set of operational tasks. That’s when they turned to Odoo for help, and their business operations transformed dramatically. Here’s their success story.
25 Years in the Industry: TASC has been operating in the outsourcing and offshoring industry for over 25 years, helping businesses streamline their human resources (HR) operations. The company's mission is to assist HR departments in becoming more strategic, outsourcing their operational processes to make them more efficient and future-ready.
TASC identified a gap in the market for organizations looking to outsource HR functions but still maintain a high level of efficiency. However, despite their expertise, TASC’s reliance on manual processes created inefficiencies that slowed down their growth.
The Search for a Flexible Solution: As TASC's client base expanded, their existing enterprise system no longer supported their growing needs. It lacked the flexibility to scale and adapt quickly to the ever-changing demands of their industry. After evaluating various options, TASC selected Odoo as their solution.
Before Odoo, the manual management of their increasing list of operational tasks was overwhelming and prone to errors. The team struggled with misplaced files and inefficient workflows. TASC needed something easy to use that would allow them to track their operations in real-time and reduce the risk of errors.
Why Odoo Was the Perfect Fit: Odoo's customizable workflow system allowed TASC to create and implement processes that perfectly matched their business needs. Its intuitive interface and wide array of available applications meant the software was not only easy to adopt but also scalable for future growth.
One of the standout features for TASC was Odoo’s Client Portal. This feature allowed their clients to see their transactions and processes in real-time, creating a more transparent and reliable experience. Additionally, Odoo’s automation features helped reduce the burden of manual work, from automated emails to reports and tracking notifications.
Transforming Operations with Odoo: The implementation of Odoo helped TASC in several key areas:
- Efficiency: Odoo automated many of TASC’s time-consuming manual tasks, such as billing, reporting, and tracking progress, which allowed them to focus on more strategic objectives.
- Accuracy: With Odoo’s real-time tracking, TASC could manage its sales cycles, performance management, and reporting to clients with greater precision and speed.
- Client Satisfaction: Thanks to the Client Portal, TASC’s customers could monitor their transactions at any time, building trust and improving customer satisfaction. The ability to measure and track operations directly contributed to better decision-making and more reliable service delivery.
Three Key Phases of Odoo Implementation: TASC's success with Odoo can be broken down into three phases:
- Lead-to-Sale Tracking: Odoo helped TASC track potential leads and convert them into sales, ensuring smoother business operations.
- Transaction Monitoring: After acquiring new customers, TASC tracked all transactions and progress using Odoo, providing clients with real-time updates.
- Cash Cycle Management: Odoo streamlined TASC’s billing process, allowing them to issue invoices quickly and accurately, a crucial factor for their business growth.
Impact on Business Growth: TASC’s partnership with Odoo has been a game-changer. The company can now issue invoices faster, track cash receipts, and manage their operations with ease. The efficiency Odoo brought to TASC's business processes has given them the flexibility to scale, allowing them to focus on innovation and customer service. Their team enjoys using Odoo and appreciates its scalability as the company continues to evolve.
TASC's experience shows how Odoo’s integrated and customizable platform can help businesses streamline operations and enhance efficiency. By automating tasks and offering real-time tracking, Odoo has not only made TASC’s operations more manageable but has also enabled them to deliver better service to their clients.
Whether you’re a small, medium, or large business, Odoo’s all-in-one platform can help you manage your business with ease, just like it did for TASC.
Scaling Success: How Odoo Helped TASC Optimize HR and Business Processes