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Hello,


i use comunicty edition on my computer, and today I just go to odoo app as usual to login to my account and for a reason I got this msg on odoo app "you are offline.. Check your network connection and come back here. Odoo will load as soon as you're back online."


I go to service and I found odoo-server-18.0 not running, I try to turn it run I got error 


windows could not start the odoo-server-18.0 service on local computer. Error 193 : 0xc1

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thank you for your help,


actually, i follow the path you mentioned but I can't recognize what the conflict file , and an important note my odoo in this path C:\odoo\


please advise 

please any update ?

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This error typically indicates that the Windows Service Control Manager is unable to locate or execute the service's executable file correctly. This issue often arises due to specific files or naming conflicts in your system directories.

  1. Check for Conflicting Files,
  • Navigate to C:\Program Files and check for a file named Common.​

2. Rename or Remove the Conflicting Files,

  • If you find a file named Program in C:\, rename it to something like Program_old or move it to a different directory.
  • If there's a file named Common in C:\Program Files, similarly rename or relocate it.​

Ensure that these files are not critical to other applications before renaming or moving them. It's advisable to create backups before making changes.​

3. Restart the Odoo Service,

  • After addressing the conflicting files, attempt to start the odoo-server-18.0 service again,
    • Press Win + R, type services.msc, and press Enter.
    • Locate odoo-server-18.0 in the list.
    • Right-click and select Start.
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